State Farm® Insurance Agent Mark Hileman

"Price just goes up every 3 months and they just sign you to new policy without your signature"

"Mark has strong knees and great form!"

"1 star is way more than this agency deserves. I started with them because I had a great deal but after 3 months it went down hill. I’ve worked in insurance before and I can tell you, these agents are severely under-trained. They cannot explain why my policy was constantly “reinstated”, they could not explain why my bill went from $100 to $350 from one month to another(mid policy term), and they most certainly did not send ANY notice of cancellation! I always treated each of them with respect because I know how customer service can be but come on…no one is willing to offer the simplest help. I did everything by the book because I know the back ends of insurance. This agency is the worst place I have ever encountered."

"Called looking for help with Insurance Damien came threw for me, got me a great deal I am very happy with my policy. Recommend this company to anyone looking for a great deal. Don't forget to ask for Damien total professional agent. Once again thank you.."

"Anthony was the reason I chose and came back to state! Awesome service!"

"I woukd like to take a moment to thank Mr. DAMIEN Garcia for taking the time to explain and to go over my policy in detail. He answered all my questions and made me feel like I am an important client so I want to tank him for his outstanding customer service"

"I am not satisfied with their services, they canceled my policy before, without any valid reason"

"I am very happy with a recent switching from All State auto insurance to Staye Farm auto insurance. The agent, Mark Hileman, was very friendly and informative. Especially, Anthony helped me on the setup of the beacon, and explained how the beacon works. I am very happy with the new insurace rate and the service that I have received."

"Damien was a gem to work with! He took care of me over the weekend for my brand new car. I appreciate the service and walking me through the coverage. Plus helping me save on my rate! Highly recommend!"

"I got three different policies today and was helped by Damien who I was very happy as well as very satisfied with his service!!! With all being said I highly recommend Damien’s service as an individual as well as the office’s service as a whole!!!"

"The staff is always super friendly and helpful. Huge shout out to Damien Garcia for great customer service! I always recommend this place to any friends/ family because of all the positive experiences I've had with this place."

"This review is way overdue about a month late, but last month I was in great need of a better auto policy because it felt like my premium was getting higher every other month. But then I finally listened to our friends recommendation to call the State Farm office and boy did Anthony really deliver! I was saving us $130 on just car insurance alone! He really took the time to listen to what I needed and explain each coverage before I made my decision, his patience and dedication to helping me find the best one really was exceptional service like no other! On a scale of 1 to 10, it’s a 20 for me! Thank you again, Anthony for everything !✨☺️"

"He helped me out on my insurance with 20% off."

"Mi asesor Antony fue muy atento y paciente conmigo me ayudó mucho gracias a su paciencia y esmero logré asegurar mi vehículo porque me dio varias cotizaciones y pude escoger cuál de los beneficios de state farm me podrían servir para lo que yo puedo pagar mensualmente de nuevo gracias Antony por la ayuda que me brindaste y a escoger un buen seguro"

"Damien was an absolute delight, professional and knowledgeable. He addressed all my questions and was very personable and kind. I so glad he was my agent! Damien needs a raise so we don't lose him!! 🥰"

"Anthony helped me out so much today, he went over my account and helped me understand why my payment this month is how much it is. He took his time to look over, review my account and tell me why it is what it is. I truly appreciate his help today and also look forward to working with him in the future as well for my insurance needs."

"Very disappointed with this office as far as customer service. At first, they will be as helpful as they can, but once you are enrolled in their insurance, it all goes bad. I will never recommend this insurance company again. I had so many issues with my policy and totally regret changing my insurance company from Allstate to State Farm. I recommend staying away from this office."

"I purchased a policy in November and paid 6 months in advance. My previous policy had cancelled and lapsed. I spoke to Chris on November 7th and asked him for a quote on a 6 month policy of the same vehicles plus renters insurance. He gave me a quote and I made sure it was for 6 months coverage, which it was, so I made the payment. In March they phoned my husband and said the renewal was coming up on my policy and without questioning, he paid 3 months instead of 6. We recently received another phone call from Nancy asking for the remaining 3 month balance. I finally began looking into my policy and noticed that 6 months had not passed when they began asking for payment in March. Finally spoke to Damien who informed me that on November 7th the company decided to reinstate instead of beginning a new policy so they paid 2 months back. So I actually only paid for 4 months of coverage. Damien stated that the company made that decision for me to keep loyalty discounts in the future!! Needless to say ....I am livid. Who would make that choice for me without my knowledge!? So now according to Damien, it's too late to correct anything and my only 2 choices are either pay or find another company to insure me. I didn't even mention the fact that in the past policy I had, they put an incorrect car. I had to fight them for a correction for months. Please beware of this agency !!! It's not worth the frustration. Take your business elsewhere."

"Mr. Damien G. was very courteous and knowledgeable in answering all of our questions regarding home and auto insurance. He was also extremely patient with all the back and forth information being shared electronically and super convenient for me due to my work schedule. I am pleased that our family was able to find a great rate and save some money in the process. Most definitely will be referring other family members and friends this agency."

"I’ve had State Farm before, but this office has passion. They have the drive that you’d expect from an insurance agency, and I’m happy I made the switch."

"Damien was phenomenal. He was helpful, patient, and informative. I highly recommend."

"I've always had an easy time working with the agents here - especially Damien! He's super nice, super friendly and patient; takes the time to explain how everything works. I even had an urgent issue pop up about a year ago, and I was a little frazzled about it. Damien was incredibly helpful, resourceful, and just all-around easy to work with. I can't thank him enough for his help in that moment. I've recently been working with Anthony, and everything's been smooth sailing so far. He's been very patient with me and my many questions, and explains everything well. I think I've had maybe one hiccup with autopay about a year ago. But that was resolved relatively quickly. Just a drop in the bucket, if you ask me."

"Damian Garcia @ State Farm has always taken care of me and my family needs for home and auto protection. State Farm has the coverage I need. Damian Garcia and the agency have always been very attentive to my needs with quick responses and amazing knowledge of products and insurance. Highly recommend him and this agency"

"I had a bad experience with this insurance company. If I can leave zero stars, I definitely would my husband and I went in person to get our insurance information and billing situated. We changed banks and needed our information updated, the gentleman that sits in the first desk to the left reassured us that all our information was correct and up to date. Come to find out nothing was ever updated and they were still using the bank information that was closed. We weren’t informed of anything up until they said our policy was going to get cancelled because the payments weren’t going through. This is a huge inconvenience for us, as we thought everything was taken care of and didn’t even get notified up until they want to close the policy. This insurance company should better communicate with their customers. I’m more upset because my husband and I took time off to go in person to set everything up and we were reassured everything was correct and up to date and come to find out nothing was updated correctly hence to why the payments never went through."

"Damien is really helpful and patient with me. Thank you 🙏🏻 for helping me clear things out with my accident. Will keep state farm as insurance."